How TrustDeck Works
TrustDeck acts as a physical middleman for every trade. Neither party sends their items directly to the other - everything passes through us first.
The Trade Process
List or Browse
Add items from your collection to the marketplace, or browse what others are offering. Every listing shows condition details and any cash add-on the owner is open to.
Make an Offer
Found something you want? Send an offer with items from your own collection, optionally including a cash add-on. The listing owner can accept, decline, or counter.
Agree on the trade
Once both sides have agreed to the trade, the items are locked until the trade is complete and removed from the marketplace. You choose a service level for each item you receive and pay the stated fee.
Ship to TrustDeck
Both parties ship their items to our address independently. You'll receive a status update as soon as your package arrives.
Inspection
Every package is opened by us. We inspect each item for condition and authenticity, comparing against the agreed trade terms. Any discrepancy is resolved before anything moves.
Dispatched - Trade Complete
Once both sides pass inspection, each party's items are forwarded to their new owner. Cash add-ons are settled. The trade is marked complete.
Service Levels
You decide how much protection your trade gets.
Basic Service: We open the parcel and check that the item inside matches the item you expect.
Full Service: On top of the item check, we run a structured inspection against a checklist, covering the item's condition, quality and authenticity.
Transparent pricing: Basic Service costs a one-off base fee plus a small extra for each further item. Full Service is charged per item. The fees that apply are shown to you clearly before you confirm.
Service Fees
TrustDeck charges a small service fee per trade to cover handling, inspection, and dispatch. Fees are shown in full before you confirm a trade.
Ready to trade safely?
Browse the marketplace or add your first item to get started.